Terms And Conditions

Last Updated: 04/08/2025

Eshaal Enterprises (Neelam Saba) is the owner and operator of eshaalreservation.com. By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, you should not use the Website.

1. Acceptance of Terms

By using the Website, you agree to abide by these Terms and Conditions, along with any additional policies or notices posted on the Website. We may update or modify these Terms in accordance with Google-compliant policies at any time, with changes becoming effective immediately upon posting. Continued use of the Website signifies your acceptance of those updates.

2. Services Provided

eshaalreservation.comconnects users with third-party agents who assist with bookings, cancellations, changes, group coordination, and related services via phone. The Website does not offer direct online booking or account-based management. All services are provided exclusively through our affiliate partner agents over the phone.

3. User Responsibilities

By using this Website, you agree to:

· Provide accurate, complete, and up-to-date information during any inquiry or interaction.

· Use the Website only for lawful purposes and in accordance with all applicable local and international laws.

· Not engage in any fraudulent, abusive, or harmful activities while using the Website.

4. Communication and Phone-Based Assistance

All service interactions — including inquiries, booking modifications, and cancellations — are conducted via phone through our partner agents. You are responsible for ensuring that your contact details are valid and reachable.

5. Booking Process and Payments

All bookings and related services are facilitated via phone with third-party agents. Availability, pricing, and service conditions are determined by the service providers. Eshaal Enterprises does not process payments through the Website.

6. Cancellations, Refunds, and Modifications

All cancellations, refund requests, and booking changes are governed by the terms and conditions of the service provider. While our affiliate agents can assist with such requests, eshaalreservation.com is not liable for any final decisions or delays made by those providers.

7. Pricing Disclaimer 

We aim to provide up-to-date information on services; however, final terms, prices, and availability are confirmed during phone communication with the service provider. Eshaal Enterprises is not responsible for discrepancies or changes that occur after information is published online.

8. Intellectual Property

All content on this Website — including text, graphics, logos, and other brand elements — is protected by intellectual property laws. Unauthorized copying, distribution, or use of any material is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, eshaalreservation.com disclaims all liability for indirect, incidental, or consequential damages arising from use of the Website or services facilitated through third-party providers.

10. Indemnification

You agree to indemnify and hold harmless Eshaal Enterprises and its affiliates against any claims, losses, or liabilities resulting from your use of the Website or violation of these Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts located in Islamabad.

12. Termination

Eshaal Enterprises reserves the right to restrict or terminate access to the Website if a user violates these Terms and Conditions or engages in harmful behavior.

13. Changes to Terms

We may update these Terms at any time in accordance with compliance standards. Updates will be reflected on this page. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.